Before reading this policy, please understand that we are always working in the best interest of our customer. When you place an order, we have a handshake. We honor your side of the deal just as you honor ours. We will do everything we can to make sure you are satisfied with your product!

Returns and Refunds Policy

Thank you for shopping at Anti-Aging Replacement.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 15 days
  • The product is in its original packaging
  • The product isn't used or damaged
  • You have the receipt or proof of purchase
  • You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us using the form below. Emailing or calling us during business hour is also the easiest way to go about this process.

Send the product with its original packing and the receipt or proof of purchase and the RMN number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:

131 Benedict Avenue Staten Island, NY 10314 USA

 

Shipping charges incurred in connection with the return of a product are non-refundable.

If your item ships freight, please contact the supplier of the product you are buying and they will replace the item you purchased if the item is damaged.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Anti-Aging Replacement.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us using the form below: